First Month (and a bit) of PebblePad

It seems that the basic uses of an eportfolio platform are easy as pie for our campus. We’re now at the mid-to-highly complex uses that I thought we might see before this – which begs a question. Is it that no one wanted to push the boundaries of the older system, or was it that the boundaries weren’t worth pushing? Or maybe we weren’t ready to push? I’ve often said I’ve built a career out of workarounds and getting systems to do what they weren’t meant to do. Unfortunately, it’s getting harder to do that – with LTI and ubiquitous acceptance of embed codes from social sites – there’s not a lot of need to bend systems.

However, getting acquainted with a new system (full caveat I had access to the older version of the system for almost two months before PebblePad was turned on September 2nd), while trying to wrap my head around some of the complex asks has been challenging for an old brain like me. For instance, wanting peer marking, peer review and feedback, but not allowing other peers to see the graded assessment or the graded feedback, yet allowing for a commentary feedback to exist on the item, and the assessor can provide a final grade based on the accumulated individual feedback from other students. In a class of close to 80 students. Turns out, not a problem. Even with some initial missteps, it was relatively simple to setup and have working (with some significant help from PebblePad support).

Flexibility for what students can do in the system? No problem. We’ve got one class that’s given workspaces to all their project groups giving them full access to that area to configure how they like. They just can’t remove managers (the instructors) or give grades. They could if their role was configured for it, and the instructors wanted that. That kind of power in a system is really something I’ve missed with the major LMS vendors (and believe me, I’ve asked for the power to give instructors the ability to give students a sandboxed area to add their own content, create their own assignments, etc. etc.). We’ve got another doing peer review. We’ve got another doing typical portfolio stuff – where the student assembles a portfolio and submits that to a lone marker.

I don’t want to sound like a pitch man for PebblePad, but honestly, in a decade plus of working with learning systems, putting in tickets and generally working with educational technology, I’ve never had better service than I do with PebblePad. Tickets are answered intelligently within 24 business hours, most often resolved within that time. Now maybe that’s me, finding easy problems to solve… but only one ticket has lasted longer than a week, and it was to do with the iOS app that was mostly waiting for Apple to approve the app’s update. Which is a huge testament to the people working at PebblePad.

With that said, we’re working with version 5 of PebblePad, and I’m starting to get at some of the limitations. The first one, is that you can’t embed anything into the system except YouTube videos. Students just don’t use YouTube – in fact many use Vimeo, Prezi, Slideshare, Vine and any number of other sites would be nice to embed that right on a portfolio page rather than link it. Now, having spoken to them about it, they’ve stated that they will look at it and see if there’s something they can do to branch out from just YouTube (I suggested adding Prezi, Vimeo, Slideshare, and a couple other ubiquitous sites). There was some security concerns about rogue embeds, but I’m sure they can figure out a solution. Most of the limitations I’m seeing currently will be gone when version 5 and 3 have parity in February – and some were addressed in the November 15th update – again a good thing to see with a company.

So over a month in, I’m really, really impressed. I don’t often get ebullient with external companies (in fact I’m usually very critical of edtech capitalism), as I’ve seen companies grow and what that growth means for the clients,  I hope the future is as bright as the present.

Full disclosure: I was invited to attend a week’s advanced training at PebblePad HQ in the UK. My work paid for the flight, Pebble Learning paid for a week’s accomodation as well as meals and drinks. I don’t think that my opinion can be bought with a week’s accomodation and food (we did have a lovely time), nor change my opinion of the product. Your opinion and mine may vary.

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