Learning Technologies Symposium 2016 Recap

McMaster University holds a Learning Technologies Symposium every year and this year’s event was spread over two days just after (Canadian) Thanksgiving.  I have a bit of a biased view, as I’ve been one of the organizers over the last four years so unlike my other recap type posts where I share the things I’ve learned attending the sessions, this one will document the things that I did and the things I learned.

A few days before, we had some session cancellations so I, being the diligent jack-of-all-trades offered to run a few sessions to fill in the gaps. The first was on using PebblePad as a peer-review platform, the second was a session I co-presented with a colleague on WebEx, our new web conferencing tool and lastly I ran a quick introduction to digital badges.

I also had to dip back into my history as a media developer to help sort out (with the help of our current digital media specialists) how to get a video camera (actually two video cameras) with HDMI outs into a WebEx broadcast of our keynote (the answer was that it’s best to run it through a video mixer, in this case a Roland VR-50HD). It came together fairly well, without the caveat that WebEx is persnickety when you don’t connect devices in the correct order (ie. it accepted the video feed fine, but didn’t switch audio to match, a quick audio reset fixed the issue).

So I missed most of Barbara Oakley’s keynote, which dealt with a lot of scientific research into how we learn and pay attention, and a lot of the discussion that followed as I was busy with the setup and breakdown of the streaming rig.

The first session I attended was one I was presenting for 15 minutes about peer review – the other session was about Individual Assessment and Personal Learning – in the context of an Italian language course (which as an aside, uses an open textbook). Unfortunately, no one showed up. It was great to catch up with Wendy, who was presenting in the same slot as I, and we chatted about all sorts of educational technology things.

Onto day two… I missed the first block of sessions working on preparing for my own session on WebEx (and catching up on e-mail from the last week, when I was off). The WebEx introduction session went really well, people were happy with the visual fidelity and audio quality. They also seemed intrigued with the testing option, but who knows if anyone will actually take it up. I’m really hoping we could do something with it – maybe review classes at the end of a semester could take advantage of it?

Day two had a series of presentations on some of the VR/AR work that’s being done on campus right now, which is new and exciting even though I’m not involved in it. Every project I’ve heard about is using the technology in a way that makes sense and should enhance learning (unlike in the past where technology is used for flash and wow, without any consideration for it making any sense). I wish I didn’t present twice on day two, because those sessions would’ve been great to see more than for a few seconds.

At lunch David Porter (who I didn’t know I was following on Twitter) new CEO of eCampusOntario (our version of BC Campus) did an overview of how he sees eCampusOntario developing and essentially threw a job recruitment pitch out there as well. We’ll see how the latest round of funding for research and projects goes, because the call was very specific and rigorous – so that vision is really well defined. I did start a proposal, but of course, it was due on October 31st, and I was in Texas watching my favourite band play their last show (NSFW), so I was a little busy.

After lunch I did a presentation on digital badges (do we need them?) that was a brief introduction to digital badges and tried to answer whether we need them (the precis is no, we don’t need them but you may still want to use them in cases where you want to explicitly assess skills or document experiences – transcripts and portfolios can handle the rest). This was paired with an instructor who uses our LMS for exams, in a relatively unique way. The exam is a paper based math exam, mostly generating matricies. The students complete the exam using pencil, paper and calculators, then are given half an hour to transcribe the work into D2L. The instructor then uses the auto marking feature to grade exams using fill-in-the-blanks. It’s a pretty clever way to make marking easier.

After closing remarks – and a giveaway – it was all wrapped up for another year.

 

 

PebblePad (Academic) Year One

So as we round out another academic year, now seems to be as good a time to talk about my view of PebblePad.

In this first year, I created 9000+ accounts, who logged in to the system a total of almost 39,000 times (I only count for 319 of those!), working on a total of 8700+ workbooks, or one of 12,500+ templates; creating 9700+ portfolios and submitting almost 7300 things for assessment in 99 active workspaces (PebblePad’s language for a course space). Personally that resulted in 37.5 hours of overtime, 30 consultations with at least 20 different faculty and 30 presentations to students from as few as 20 to as many as 200.

PebblePad has received one major upgrade (and one forthcoming in a few weeks), and a couple of minor patches. The upgrades were smooth as silk from an administrator perspective, because they happened in the wee hours of the morning and were usually done by the time I logged into the system as part of my morning ritual.

How’s it been? Busy. The work in the previous paragraph has been enough to keep me busy were it my only task, but in this time I’ve also had to support the LMS, and bring badging online (that, alone is another story that will be blogged about shortly). I did crunch some numbers and I spent approximately 75% of my time on ePortfolio related work – whether that be documentation, consultations or working with the tool itself.

The administration of PebblePad is dead simple because there’s very little beyond the initial configuration (in fact, I’ve only been back to look for the Turnitin linkage and to run monthly reports). The only glaring thing missing is that the system can’t tell you how many people logged in during a month long period – but I can get that information by looking at the last 28/30/31 days activity page, on the first. It’s not exact, but it’s close enough for now.

I did notice throughout the year that there was very few inquiries from students about how to do anything. They didn’t contact me anyways. They might’ve gone to instructors, but anything complex that had to be done usually had accompanying documentation or a video. I do know that most of my support requests were about getting their login credentials (the system was not connected to our central authentication system for the academic year – due to technical issues we’ve been having that’s mostly out of our control). That issue will be out of the way this month, so it should be clear sailing for folks next year.

We had people use PebblePad (well, Pebble+ specifically) for the sort of thing you’d expect a portfolio platform to do – collect disparate experiences, assemble them into a coherent statement about the experience or themselves and submit it for assessment (or credit for an experience). We also had people use portfolios as a way to assess (and have students self-assess) against programatic outcomes. We also had a few rogues use the peer grading capability of Atlas (the assessment piece of PebblePad) without using the portfolio piece at all, which is great that people are pushing the envelope so early. We had a group use PebblePad as the platform rather than the LMS as they had previously done. We have a group using PebblePad to replace existing paper based workbooks with digital ones. All good foundational work in our third year of ePortfolio/Learning Portfolio initiatives on campus, and the first year of PebblePad.

What could I have done better?

Well, I think I could’ve pushed for more help to ensure that some of the things I did were done the right way. For instance, I ended up doing too much work for faculty, instead of them being trained on how to use the system well and then letting them configure and play. Part of that was the late starting date of the system (September 2nd) – part of that was me trying to make things easy for people – so they could focus on teaching rather than the technical stuff. I wonder if I’ve set a terrible precedent for taking on too much work, which will make the sustainability of what we do, untenable?

I could’ve asked better questions about why students were doing this, rather than getting on with the work – I do that in other aspects of my job, so why I didn’t really challenge people with portfolio work is a bit puzzling. I suppose it could’ve been that there was just so much to do, that I didn’t want to get into it with many people. That has to change. Even though I’m not an Instructional Designer, sometimes I’m the only person (along with my colleagues who hold the same title) instructors will come to with their ideas about using technology.

 

First Month (and a bit) of PebblePad

It seems that the basic uses of an eportfolio platform are easy as pie for our campus. We’re now at the mid-to-highly complex uses that I thought we might see before this – which begs a question. Is it that no one wanted to push the boundaries of the older system, or was it that the boundaries weren’t worth pushing? Or maybe we weren’t ready to push? I’ve often said I’ve built a career out of workarounds and getting systems to do what they weren’t meant to do. Unfortunately, it’s getting harder to do that – with LTI and ubiquitous acceptance of embed codes from social sites – there’s not a lot of need to bend systems.

However, getting acquainted with a new system (full caveat I had access to the older version of the system for almost two months before PebblePad was turned on September 2nd), while trying to wrap my head around some of the complex asks has been challenging for an old brain like me. For instance, wanting peer marking, peer review and feedback, but not allowing other peers to see the graded assessment or the graded feedback, yet allowing for a commentary feedback to exist on the item, and the assessor can provide a final grade based on the accumulated individual feedback from other students. In a class of close to 80 students. Turns out, not a problem. Even with some initial missteps, it was relatively simple to setup and have working (with some significant help from PebblePad support).

Flexibility for what students can do in the system? No problem. We’ve got one class that’s given workspaces to all their project groups giving them full access to that area to configure how they like. They just can’t remove managers (the instructors) or give grades. They could if their role was configured for it, and the instructors wanted that. That kind of power in a system is really something I’ve missed with the major LMS vendors (and believe me, I’ve asked for the power to give instructors the ability to give students a sandboxed area to add their own content, create their own assignments, etc. etc.). We’ve got another doing peer review. We’ve got another doing typical portfolio stuff – where the student assembles a portfolio and submits that to a lone marker.

I don’t want to sound like a pitch man for PebblePad, but honestly, in a decade plus of working with learning systems, putting in tickets and generally working with educational technology, I’ve never had better service than I do with PebblePad. Tickets are answered intelligently within 24 business hours, most often resolved within that time. Now maybe that’s me, finding easy problems to solve… but only one ticket has lasted longer than a week, and it was to do with the iOS app that was mostly waiting for Apple to approve the app’s update. Which is a huge testament to the people working at PebblePad.

With that said, we’re working with version 5 of PebblePad, and I’m starting to get at some of the limitations. The first one, is that you can’t embed anything into the system except YouTube videos. Students just don’t use YouTube – in fact many use Vimeo, Prezi, Slideshare, Vine and any number of other sites would be nice to embed that right on a portfolio page rather than link it. Now, having spoken to them about it, they’ve stated that they will look at it and see if there’s something they can do to branch out from just YouTube (I suggested adding Prezi, Vimeo, Slideshare, and a couple other ubiquitous sites). There was some security concerns about rogue embeds, but I’m sure they can figure out a solution. Most of the limitations I’m seeing currently will be gone when version 5 and 3 have parity in February – and some were addressed in the November 15th update – again a good thing to see with a company.

So over a month in, I’m really, really impressed. I don’t often get ebullient with external companies (in fact I’m usually very critical of edtech capitalism), as I’ve seen companies grow and what that growth means for the clients,  I hope the future is as bright as the present.

Full disclosure: I was invited to attend a week’s advanced training at PebblePad HQ in the UK. My work paid for the flight, Pebble Learning paid for a week’s accomodation as well as meals and drinks. I don’t think that my opinion can be bought with a week’s accomodation and food (we did have a lovely time), nor change my opinion of the product. Your opinion and mine may vary.

First Week of Using PebblePad

A little preamble.

We’ve been looking at bringing on a second ePortfolio platform since January. We’ve used the D2L ePortfolio platform for two years, with some significant gains, but with quite a few growing pains. The tool doesn’t seem to be getting much focus from D2L – instead they seem to be looking at mobile ePortfolios the last few years. While that’s great, and the app is very, very slick, the way we authenticate to our LMS prevents us from using any of the D2L developed apps; Assignment Grader, ePortfolio, Binder, Pulse, none of them will work for us because of the way we authenticate. Changing our authentication process is on our list of things to do, but isn’t going to happen soon (think: one to two years).

While ePortfolio is a good tool for individual use in context of classroom activity, it doesn’t really do co-curricular stuff well without a bunch of workarounds, like creating a course to house the co-curricular activity. It works well in a mentorship situation (where the mentor is an instructor in a class). It also doesn’t allow people to collaborate effectively. You can share a presentation, giving the other person full rights to edit, but for some weird design reason, you cannot edit anything that exists in the presentation. Even with permission to edit the underlying artifact. This was a deal breaker for a few faculty in large classes. Critical reflection in a social space is something our faculty want, our students want and the literature suggests might be more effective at challenging underlying fundamental thinking.

So we started looking at options.

I tried to advocate for a Domain of One’s Own style project using WordPress as a base for how students could construct a “portfolio” – but too many people felt that it couldn’t adapt to a curriculum based approach where an instructor type person could securely grade and provide individual feedback. People that have used WordPress understand that you can in fact, do just that, but it take a little more work. All else fails there’s e-mail right? Honestly, I didn’t think this option would gain much ground, it’s too radical for our campus, and not necessarily a perfect, easy fit for our needs.

We looked at other providers, Known, Digication, Mahara (and holy crap if you think D2L ePortfolio produces elderly looking portfolios, Mahara looks like warm garbage strewn across an empty strip mall from the 80’s) and a number of free solutions (including Pathbrite). Nothing really did all of the things that we wanted – we needed a pretty broad tool that could do many different things (including co-curriculum uses, personal uses, group/shared uses, curricular uses and finally, a mentor/mentee communication tool).

After putting the others through the review process, we ended up selecting PebblePad and began planning. Negotiation took a bit longer than we liked, but all in all, we turned on the system on September 2nd. We didn’t have time to do single sign-on, or connect the Student Information System to it, or our authentication system. Basically we have a link in the LMS that takes the student/user to the login page and they authenticate to an account I’ve created (to date, 7260 accounts). It also means that the assessment areas in PebblePad – called ATLAS –  (which are distinct from assessment in the LMS) were created manually by me (about 40 so far).

The fact that we turned on the system and did some minor configuration and started running within hours (albeit in a hosted environment) was pretty pleasant. There’s been no major issues (so far). There’s been no real questions come in to ask about “how do I?” – mostly about “can I get an account?” I’ll update in a month or so how things have gone to that date in the future.