work

Work = Life = ePorfolios

Posted on by Jon K.

Even though it’s the weekend, it’s August 8. This is my work anniversary. So I’ll be taking a moment to write about work while I enjoy the evening.

After a long discussion with my direct boss, we decided that I needed to stop doing everything that I do and focus on doing a few things. I can say that it’s a good idea, I’m a bit of a control freak. If you’ve worked with anyone like me, you’ve probably been witness to someone who has opinions, shares them with the drop of a hat, and will doggedly defend those beliefs and continue to circle back to fight for them again and again. Where this becomes a problem is when I feel the insane need to do everything. Redesign training? Check. Read the 100+ page document about the LMS upgrade? Check. Dissect it and rewrite it for our campus? Check. Update websites? Check.

I honestly do want other people to feel they have room to do work without me jumping into what they do. I like to think I’m a good person, and I fully recognize my flaws (and this is a big one). I’d also like to think that I’ve tried to make room for others to do stuff. Maybe I haven’t been as effective in doing that, I don’t know as I can’t speak to how others feel. So I’ve vowed to step back from the LMS administration side of things to focus on the ePortfolio and badging projects that we have going.

Now, if you pay attention to LMS’s you’ll know that D2L announced that their badging service will be available for clients on continuous delivery (Brightspace version 10.4 and higher) starting September 2015. We’re also expanding the number of University wide ePortfolio software solutions from just the D2L ePortfolio tool, adding another to complement where D2L eP is weak. There’s not been an official announcement, however we’ve started internal training and I should be writing about the process of getting this other software up and running as I think it’ll be quite an accomplishment in the time frames we have set.

Now you may wonder where the D2L ePortfolio tool is weak?

Well, first, let me give you two caveats. One, I’ve given this information to our account manager and I know for a fact it’s gone up the chain to D2L CEO John Baker. I think we’ll see improvements in the tool over the next while. I’m cautiously optimistic that by this time next year D2L’s ePortfolio tool will be improved, with that I keep an interested eye on the Product Idea Exchange inside the Brightspace Community, for developments. The other caveat, is that we’re using ePortfolios in such a way that we want to leverage social opportunities for reflective practice. Frankly this wasn’t something that we knew when we started with ePortfolios, and hence wasn’t part of our initial needs.

OK the weaknesses from my perspective).

1. The visual appeal of the tool is challenged. The web portfolios that are created are OK looking. It needs a visual design overhaul. Many aspects of the tool still bear the visual look of pre-version 10 look of D2L’s products. It also needs to be able to be intuitive to use for students, and part of that falls on the visual arrangement of tools. There’s three sections of the ePortfolio dashboard where you can do “stuff” (menus, the quick reflection box and on the right hand side for filling out forms and other ephemera). I totally understand why you need complexity for a complex tool – especially one designed to be multi-purpose.

2. Learning goals, which is a huge part of reflective practice, are not built into the portfolio process. You can, yes, create an artifact that could represent your learning goal, and associate other artifacts as evidence of achieving that goal – but I’d ask you to engage in doing that process as a user to see why it’s problematic. Many, many clicks.

3. There is a distinct silo effect between the academic side and the personal side of things. If we extrapolate our learning goals to be equivalent to learning outcomes (and I feel they should be) – those learning goals are still artifacts and outcomes/competencies pulled from the courses are labelled something else. Again, I don’t think the design of the ePortfolio tool is aimed at this idea, however, if we’re serious about student centred learning, shouldn’t we be serious about what the student wants to get out of this experience, and treat what they want out of the experience, whatever that is, at the same level as what teachers, or accreditation bodies, or departments, or schools feel they should know?

4. Too many clicks to do things. Six clicks to upload a file as an artifact is too many.

5. Group portfolios are possible, but so challenging to do, that we’ve instituted a best practice that you organize it socially and make one person responsible for collecting artifacts and submitting the portfolio presentation. Even if you want to take on the challenge, when you share a presentation with another person and give them edit rights, the tool still doesn’t let you edit in the sense that you would expect the word edit to mean. You can add your stuff to the presentation, but can’t do squat with anything else in the presentation. In some ways it makes sense, but functionally it’s a nightmare. What if your group member is a total tool and puts their about me stuff on the wrong page? What if they made an error that you catch, why do you have to make them fix it instead of the sensible thing and being able to fix it yourself?

With all that said, people tend to like the tool once they figure it out. The problem is, that many don’t get past that hurdle without help, and there’s only so much help to go around.

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Hit The Ground Running

Posted on by Jon K.

This week is going to be hellish. I’m helping some faculty put some language assessment test online in Desire2Learn, which has lead me to really rethink how to use some of the tools that the LMS provides. Their needs are such that they do language assessments and aren’t testing recall – so they want to play a video and have students take the quiz. Not a problem, you’d think. Of course, it is. The solution I came up with is to use an image information field, without inserting a picture, but using the comments section, which has full use of the HTML Editor, to insert the video at the top of the screen. The downside to this workaround is that if you have more questions than the screen holds, you have to scroll the video off the page.

I’ve also got to start refreshing my presentation from a couple weeks ago for a new audience, this one more receptive to web 2.0 and online stuff in general. Also it needs a piece that talks about how easy (and the potential drawbacks of integrating it into a LMS) it is to put into D2L.

I’m also doing my normal work routine stuff, helping train some faculty, creating media, working with video and text. By 9:30 this morning I hit most of my targets and was already drowning again in more work. Semester start-up indeed.

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LMS Review

Posted on by Jon K.

I’ve spent 19 hours at work the past two days, so I come home, plop down in front of the computer and blog about work.

As with all Colleges, we’re in the final days of preparation for the first classes next week. For us at Mohawk, that means manually (well, through input scripts) creating classes, enrolling students and creating instructor accounts. Until last year, Mohawk has never had a policy that said “we as an institution will use one LMS”. So the e-Learning department (of which I am a small part) has been very very lucky to be able to experiment with several different platforms. FirstClass is one of the longest running options at the College – having been in use for at least 9 years, probably more. If you’ve never used it, you’ve missed out. It’s a standalone client, so it’s not a web browser based solution, and while it’s quirky, it has lots of options for collaboration. In fact, having used it for around 8 years, I think it’s still heads and shoulders above the other LMS’s in that aspect.

WebCT is still running at Mohawk as well, and I never really had to use it but the instances I’ve had to develop content and media for it, it’s fine. I never liked the view options (switching from designer to student view to see how things look and function), and it actually plays nice with others (sort of). I mean you can export something and import it somewhere else and it kind of works fine.

Mohawk’s also running an instance of Blackboard CE 6, which as I understand it is some hybrid between WebCT and Blackboard. Like WebCT, it’s ok. Fairly locked in, and creating user accounts on it is a real pain, involving a custom hacked Perl script, XML massaging and a CSV. Getting students in shouldn’t be this difficult should it? Of course Blackboard offered to integrate the system with our Student Information System, for a fairly large (to me anyways) sum. No thanks, how about creating a way to bulk import students that doesn’t take half an hour?

We also have an installation of Moodle. Which was pretty daunting for faculty to use as there’s not a large support component for them. That’s not to say that Moodle doesn’t have a large support community, it most certainly does. Our faculty are not the most e-learning adventurous, and the ones that are, are already using one of the 5 systems in place (FirstClass, WebCT, Blackboard, Desire2Learn and the Portal CourseTools, which e-Learning doesn’t have any control over). So the ones who might’ve been interested in trying Moodle were probably scared away by the lack of immediate help with the system. Which is too bad, because the flexibility it can deliver is really nice. It’s the MySQL of osCommerce (or WordPress?) of Learning Management Systems.

Last year, e-Learning (I was only peripherally involved with the department as I was working with technology for second language learners at the time) went through a nine month review process, to look at acquiring one system to replace the six. Desire2Learn came out on top. The final paper is on the LMS Review blog.

Having worked with Desire2Learn for about four months, I’m disappointed with the collaborative tools (blogs specifically, but online documents were something I had hoped they would be developing).  I guess I shouldn’t be, my expectations of a modern system is far and above what the average instructor or user would expect or need. And it’s perfect for that beginner user – I just hope that we don’t end up down the garden path and find out that it’s not quite robust at that level. Of course, I know it sort of is. Barry Dahl and Kyle Mackie are always posting about interesting things to do with D2L and I hope that our faculty can get to that point. I guess it’s part frustration that we haven’t used it before, and even though our admin has been using a lot since February, he still feels he has no mastery of it. That to me suggests there’s some depth to the system. Maybe we’re all a bunch of self-deprecating navel gazers? It is an exciting time at Mohawk. I talked to two faculty members today who were genuinely excited to use the system, which is all I need to get through the day I suppose.

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A Gap In My Posting History

Posted on by Jon K.

Things here are busier than ever. I’ve actually taken time to keep up with Twitter (@dietsociety) which is easier and requires less context than I like to give with a thought out piece. I’ve been slugging away at an e-learning survey for the College and working on my two courses (Fireworks and Searching The Internet Effectively) that I’m teaching and working on two courses that I’m taking (Academic Research and Critical Reflection in Adult Education through Brock University and Sociology I).

I’m also involved in the work that goes into preparing for Connections ’09 which is our in-house e-learning development conference (primarily for faculty at the College). We’ve already announced our new partnership with Desire2Learn, so training for that will occur soon, then the real work begins… ah not a lonely moment. I suspect I’ll try to participate in CCK09, and I’ll be meeting George next week as he’s the keynote for Connections. I’m sure he loves the name of the conference!

E-Learning Is Not E-Teaching

Posted on by Jon K.

I woke up this morning with a start. It was about 6:30 AM, which meant it was early enough to be almost light out, but late enough that going back to sleep was an exercise in futility. I was having a dream that I was giving a speech in front of my colleagues, the faculty of the Language Studies department. After being introduced by the dean of the department, I gave my “farewell” speech. Or at least it felt like it. Here’s what I recall of it:

I hope that my absence will not be seen as a reason to abandon e-learning, but a platform for you to take the next step. I have shown you different tools to use, now you have to use them without my aid. The shift from e-teaching to e-learning has already happened. E-learning is not e-teaching. You are no longer in control of what happens in the classroom. The students are in control. You are a guide, not a director. Show people how to learn, don’t teach them.

Clearly, all this theory work in the CCK08 course and the facilitation course are starting to sink in. Even in my unconscious state. I think though my subconscious though brought forth an interesting idea. E-learning is not e-teaching. So many people use e-learning as an e-teaching place. They use the new technology with the old rules because they don’t see the distinction, even though it’s right there on the name. E-learning. Learning, not teaching. Subtle difference I suppose, but it’s there. It’s spelling out the paradigm shift that’s already shifted (and I’d say that we’re in the process of shifting again, beyond a learner centred focus).

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